We did a tremendous amount of research when deciding to replace one of our 23 year old A/C and furnaces. We got three quotes, McMaster was the last. When we got to them, we knew we had found the company we wanted to work with. Ron was knowledgeable, professional and took the time to understand what our specific needs were. He gave us more options than we asked for and worked with us option by option to make the best decision. I can’t imagine how he finds the time! His crew including James, Chris and Anthony were wonderful. You would have thought they were in their own Moms’ houses given how carefully they treated ours! The install was complicated by the fact that we asked for a zoned system, but it came together perfectly thanks to the McMaster team! We now have a top of the line AC system that is so quiet you can hardly hear it in the backyard and it cools the upstairs beautifully thanks to their suggestions on how adding a few return and intake vents could make all the difference! We have a 2nd system in our house that will need to be replaced eventually and we can’t imagine going anywhere else, not even for a quote. These guys are the absolute best around! Honest, knowledgeable, high integrity, responsive and reasonable. You couldn’t ask for more!
After intensive research and obtaining several quotes, I selected McMaster Heat and Air to replace my inefficient and almost 30 year old furnace and A/C units. Everything was explained upfront and as I came up with questions during the decision-making process, my emails were answered promptly and completely. Their crew installed everything yesterday and I couldn’t be more pleased. They were professional, neat and clean, and super-nice to deal with. All their work seems to have been performed with great attention to detail, the system tested, all the steps required for rebates etc. explained, and New Thermostat 101 completed. (And, my cat liked all three guys! If that isn’t a good recommendation, I don’t know what is). McMaster wasn’t the lowest bid nor was it the highest. I did select the “Best” option of the three quotes they provided and am confident my decision was the best one for me. I now have A/C that works incredibly well, is so quiet you can’t even hear it in the backyard, and I’m sure will be so much more affordable to run that we won’t have to deal with uncomfortable temperatures like we’ve been doing for years. All in all, these guys rock and I highly recommend them!
I highly recommend McMaster. Being from out of state, we didn’t know what company to contact. We needed two complete heating and a/c systems installed. Both Ron and James were most helpful in finding the Carrier products that suited our needs. The McMaster technicians who installed the new system were very professional and polite.
The team of people at McMaster were very professional and helpful. Our salesman made sure that we understood all of our options and really helped us get the best system possible at the best price. The installation team was exactly that, a team. They worked well together and were very careful to preserve our home. They minimized their impact on our home by covering the flooring and cleaning up after themselves. Thanks McMaster!
We called McMaster Air to replace our heating and air conditioning unit. James was great answering all our questions and modifications to the proposal. He delivered the proposals as promised and was very punctual answering emails. When it came time to do the install they arrived at the time promised and came prepared to do the job. James estimated two days worth of work and he was spot on. The team was great, taking time to cover flooring and clean up when they were done. They also went the extra mile to explain the installation process and took extra time to confirm how the unit would be placed when installed. After installation they made sure to explain operation of the new system and answer all our questions. I would recommend them if you’re considering a project for your home.
McMaster Air & Heat installed central air and new furnace in my house. I got a couple of bids and McMaster came through with the most straight forward bid and the best price value. These guys do VERY professional work every step of the way. The were very clean and respectful while working in and around the house. I could not be happier.
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